EMPLOYEE BENEFITS SOFTWARE & SERVICES(STERLING EB)

 
Group H&S, Term Life Policy Management

The STERLING EB group and group plan model allows a menu-based bundling of EB plans with base & rider benefits. A flexible structure allows the breakdown of a group into plans, and further into the internal divisions (or business units).

Initial policy member details are loaded into STERLING EB using an upload program.

Policy maintenance includes simple updates like address and contact information, through to more complex options like updating the member’s billing and receipt details, or banking details for claim payments and direct debit receipts.
 
Claims Management

Claims and Guarantee Letters are managed within STERLING EB. A claim can be converted from a Guarantee Letter. Multiple claims can be linked together so that grouping of treatments can be made even though a number of claims are submitted over a period of time.

Premium Billing

STERLING EB supplies a powerful billing tool with flexibility to cover various premium rates, billing frequencies, raises premium at levels from groups to a single policies and generated tax invoices. All endorsements are taken care of with this powerful billing engine.
 
Claims Payments

The payment process is a multi-step process that selects and groups any transactions that need to be paid to various external parties into a single payment per payee.

• Payments are handled for underwriters,
   the administrator, members, groups
   and medical providers.

• Payments can be made through direct
   credit or cheque depending on the
   preference of the payee.

• Production of remittance and EOB
   documents.
 
Renewals

Renewal process for group policies is a heavy and tedious process in many EB Operations. With the STERLING EB Renewal, bulk plans change, endorsements and renewed rates changes are applied with a few screens for the renewal. It takes care of the Renewal Billing and any debit / credit at the same time.
 
 
 
Management Analytics and Reports

Apart from the myriads of operational and transactional listings and reports, STERLING EB also has a Management Dashboard:

1. Real-time access to database produces key management information.
2. Ability to quickly extract data to generate “one off” customized reports
3. Extracts for Key Financial Management - Easily interfaced with external GL and Data Warehouse systems
4. Sales Performance & Profitability Reporting
5. Statutory Reports